How Surely collects, uses, and protects personal information, in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code.
Surely Ltd ("Surely", "we", "us", or "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020.
We collect personal information that is necessary to provide our services, including:
We use personal information to:
Health information is only collected and shared with the explicit, documented consent of the individual it relates to. We operate in accordance with the Health Information Privacy Code 2020. Applicants can choose how their information is handled before any records are shared.
We do not sell or share personal information with third parties for marketing purposes. We may share information:
Surely is SOC 2 compliant and uses end-to-end encryption for all data in transit. Reports are delivered via time-limited presigned access. We are certified for handling personally identifiable health information. For full details, see our Security page.
Under the Privacy Act 2020, you have the right to access and correct personal information we hold about you. To exercise these rights, contact us at hello@surely.co.nz.
We retain personal information only for as long as necessary to provide our services and comply with legal obligations. Health information is retained in accordance with the Health Information Privacy Code.
For privacy enquiries, contact our Privacy Officer at hello@surely.co.nz or write to us at Level 4, 40 Taranaki Street, Wellington 6011, New Zealand.